Privacy Policy

How KROHN processes your data and why we use cookies on our website.

The website www.krohnsuits.com is provided by Krohn Company AS. (Referred as “KROHN”, “we”, or “us”).

1.  Which data does KROHN process?

We collect data from you when you visit our site (cookies), complete an order, or log into My Account (personal information, that you share with us).

We do not sell, rent or disclose our client’s names, addresses, email addresses or other personal information to any KROHN entity.

We will only store your data to use your information to handle your order. (Name, Address, Phone number, and email).
Additionally we will use your email to send you updates on your orders (Confirmation mail, when your order is shipped, and also if you make return, you will get an email regarding your return).

2. What does KROHN use my data for?

We process your data in accordance with all applicable data protection laws. We observe the principles of data protection law for the processing of personal data. We therefore generally only process your data for the purposes explained to you in this Privacy Policy. These are only used in processing your purchase. We also use your data within the framework of the strict Norwegian and European data protection law, but also for market research and personalised advertising (only cookies)

A list of our Partners who process your data:

Colliflow

Colliflow receives customers name, address, phone number and email address. This information is required for delivery notes, shipping label creation and for communication with the customer from the carrier before and during delivery.

Shopify

Read Shopify's privacy policy here.

Stripe

All payments goes through our payment platform Stripe or Vipps, read more about Stripe and Vipps Privacy policy here.

DHL

If you have booked with DHL as your preferred shipping, information will be sent to them when they are delivering your order. (Name, address, mail and phone number)

Posten/Bring

If you have booked with DHL as your preferred shipping, information will be sent to them when they are delivering your order. (Name, address, mail and phone number)

3. Newsletter

We also offer newsletter services which include content like updates on collections, new arrivals, facts, articles and interviews.

Reminders when an item is back in stock (Only if you have signed up for the «back in stock list» on a product landing page).

If you signed up for newsletters, you will receive some of the newsletter services but some of these list are connected to your country and city – and will may vary based on your country/city. Of course you can always unsubscribe at any time for these mailings.

4. How does KROHN protect my data?

We transmit your personal data securely using encryption. This applies to your order and your customer login. We do this using the coding system SSL (Secure Socket Layer). We also use technical and organisational measures to secure our website and other systems against loss, destruction, access, change or dissemination by unauthorised persons.

5. Information about Cookies

Cookies are text files with a small amount of data that are added to your browser’s internal memory and let websites remember information about you such as login information or user preferences for a specific site, as well as providing statistics that we use to make our web pages better for our users. Cookies may be created directly by our website (first-party cookies) or by other websites (third-party cookies).

6. Our use of cookies

Our site uses cookies in order to work properly. Cookies are mainly used to store products you add to you cart and to store the information you supply during the checkout process.

A list of cookies used by our site

Cookies used to make the site work functionally.

Name Function Duration
_ab Used in connection with access to admin. 2y
_secure_session_id Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. 24h
_shopify_country For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. session
_shopify_m Used for managing customer privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. 1y
_cmp_a Used for managing customer privacy settings. 1d
c Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w
cart_currency Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. 2w
cart_sig A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in connection with shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used in connection with checkout. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in connection with checkout. 1y
remember_me Used in connection with checkout. 1y
secure_customer_sig Used to identify a user after they sign into a shop as a customer so they do not need to log in again. 1y
shopify_pay Used in connection with checkout. 1y
shopify_pay_redirect Used in connection with checkout. 1 hour, 3w or 1y depending on value
source_name Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app. session
storefront_digest Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. 2y
tracked_start_checkout Used in connection with checkout. 1y
checkout_session_lookup Used in connection with checkout. 3w
checkout_session_token_<<token>> Used in connection with checkout. 3w
identity-state Used in connection with customer authentication 24h
identity-state-<<token>> Used in connection with customer authentication 24h
identity_customer_account_number Used in connection with customer authentication 12w

Shopify sets and uses most or all of these cookies and processes the data attached to them. Read more about Shopify's cookie policy here.

8. How can you delete cookies?

It is easy to delete cookies that you have previously accepted. It depends on which browser (Chrome, Firefox, Safari, etc.) and device (smartphone, tablet, PC, Mac) you are using.
You can typically find this information under settings "Security and Privacy", but this may vary from one browser to another.
 
Last date for modification: 15.02.2023
 
Do you have any questions?

If you have any comments or questions related to our Privacy & Cookies Policy. Please get in touch with us at: mail@krohnsuits.com.